About Us

Joint Commission Gold Seal We have achieved the prestigious Gold Seal of approval through Joint Commission Accreditation.

Pamela Hand, LCSW, CAP, CTT

  • Chief Executive Officer Director of Program and Clinical Services
  • Qualified Supervisor for Master Level Social Workers and Master Level Mental Health Professionals seeking licensure
  • Licensed Clinical Social Worker
  • Certified Addiction Professional
  • International Certification & Reciprocity Consortium
  • Certified Trauma Therapist
  • Master in Science Social Work
  • Bachelor in Science Social Work
  • Associates in Science major Criminal Justice
  • Certified Prevention Specialist
  • Certified Psychiatric Case Manager/Outreach Provider
  • Recipient of 100 Most Outstanding Women of Broward County, 2011 and 2012

Practicing in the field of substance abuse and mental health for over 26 years, Pamela is a Licensed Clinical Social Worker and a Certified Addictions Professional. She specializes in the treatment of Co-occurring Diagnoses, Trauma Therapy andFamily Systems. Her professional career began by working with the street–bound homeless severe persistent mentally ill, where she provided clinical services to the most resistant–to–treatment individuals while working at an “alternative to prison” facility.

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Over the past 20 years, Pamela has been providing clinical services and supervision to guests and their families – helping them cope with substance dependence, mental health, and trauma issues. She focuses on both the needs of the client as well as the family. By providing information, education, support, and guidance to both client and family, Pamela, along with her team, affords the greatest potential for healing.

She has a track record of successfully developing programs and overseeing facilities management, clinical operations, as well as admissions and administrative teams at several large treatment centers throughout the state. Her strength as a leader lies in her ability to foster an environment that promotes healing, understanding, and growth for staff and guests alike.


“My philosophy is to meet the patient where they are and to find solutions that work for them and their – family.” Our focus is giving hope to others – something that has truly become Pamela’s life work and destiny. “I’m grateful each day for the opportunity to continue to help others see that their life can be changed and, most important, hope heals.”


Chris Burns, MSW

Chris is a Primary Therapist at Recovery Solutions in Mount Dora helping individuals find hope and healing from addiction. Chris earned his undergraduate degree in History in 2011 and his Master’s degree in Social Work from The University of Central Florida in 2016.

Chris worked closely with UCF students struggling with substance abuse and addiction where he helped create, develop, and launch the Sober Knights, thePoint After Dark, and the Collegiate Recovery Community at UCF. He served as the UCF CRC Coordinator from 2014-2017.  Chris also served as the reGROUP Worship and Training Coordinator at Summit Church from 2011-2015 where he taught recovery curriculum and trained leaders to facilitate recovery groups.
Chris continues to be a requested speaker at reGROUP where he teaches 8 times a year on topics such as codependency and sex addiction. Chris is currently a worship leader and the Communications Director for theCross Mount Dora and he also serves on the board of Hand in Hand Lake County.

Erin Troup, RN, CCRN

  • Chief Nursing Officer
  • Registered Nurse
  • Critical Care Registered Nurse

erin troup recovery solutions of central florida

Erin  has been practicing as a Registered Nurse for 38 years in State of Florida, with emphasis in Critical Care Cardiovascular Medicine and experience in the field of Chemical Dependency.  In addition to her broad experience in cardiology, she has served as Director of Nursing within the inpatient substance abuse treatment setting, as well as out-patient setting.  Additionally, she worked closely with the Intervention Project for Nurses as an approved facilitator monitoring and mentoring nurses recovering from various forms of addiction. She brings experience and skills vital to assisting patients with symptom stabilization for withdrawal, depression, anxiety, and sleep disturbance. Her goal is to provide services and education that maximize the health and wellbeing of our clients from the “whole person” health perspective.  This includes education pertaining to applicable health conditions, medication, nutrition, exercise, and rest , with emphasis on the impact that health practices have on recovery and the role that self-neglect plays in relapse.

“It is my greatest hope that our clients will attain wellness in spirit, mind, and body through our whole person approach to their individual needs”

Erin is a fourth generation Floridian, married to Robert, also a native Floridian, for 32 years.  They make their home in Eustis. Erin is an avid horse woman, and is the proud owner of “Cool Jazz”, her Racking Horse Mare.  Another rival for her affections is her cat Emmi, whom she rescued 1year ago. That completes her family and her joy!

Our Mission

To provide excellence in therapeutic services using Day Treatment and Outpatient programs to individuals with Substance Use Disorders, Addictive Disorders and Dual diagnosed individuals in order to assist in developing and internalizing a recovery identity.

Our Philosophy

At Recovery Solutions Of Central Florida, we are a group of professionals who have dedicated our lives to helping and healing others. We have witnessed the horrors of addiction and recovery from it. We have found that our purpose was to dedicate ourselves to others who have experienced the devastation of addiction and reach out and foster healing and to uplift our fellow brothers and sisters who are struggling with all sorts of life challenges. We are travelers on the road of life. We have found the way out and we are here to share with you and your loved ones the way to reach freedom and success. We Are Your Recovery Solution.

Our Vision

Recovery Solutions of Central Florida believes in each individual’s resiliency. With encouragement, support, and guidance, this resiliency can be tapped into and utilized to establish a healthy and enjoyable lifestyle for any and all who choose to incorporate change. We believe we can be an instrument leading this transformation.